Unsuccessful Authorization

[ajhasvold]

Every order I have placed during the sale this week has canceled with the status listed as "Unsuccessful Authorization." I have double and triple checked that my card information was entered correctly and have even tried using a couple cards but the orders keep getting canceled. It's very frustrating!

[Terri1980]

Same thing has happened to me tonight placed 2 orders. Both cancelled for no reason. Now my funds are held up 

[quantdiva]

Same here!!! What's going on??

[LaurieBT]

Hi @quantdiva,

I'm sorry to hear this this! We invite you to contact us by phone at 1-877-SEPHORA (1-877-737-4672) or the online chat here > https://www.sephora.com/beauty/contact-us so an agent can look into this further for you.

Best,

Laurie 

[keelybt]

@ajhasvold I'm sorry to hear that! I will send you a PM.