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Post in Customer Support
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oliviaxxgrace
NEWCOMER I Vib
‎11-30-2022 10:01 PM
‎11-30-2022 10:01 PM

Unsuccessful Authorization

I ordered 2 items on the 25th and I have been waiting for my package to ship, just for me to see that it says “unsuccessful authorization” and my order is cancelled….My bank account shows I did PAY the money, although it still says “processing” on my bank, the payment was taken from my account. I was never notified about an authorization issue and my other order from Sephora I ordered Nov 28th came through.

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keelybt
MOD Rouge
‎12-01-2022 09:23 AM
‎12-01-2022 09:23 AM

Re: Unsuccessful Authorization

@oliviaxxgrace I will send you a PM to help. 

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  • 1 reply
  • ‎11-30-2022 10:01 PM
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