Unsuccessful Authorization

[Sammi526]

Placed an order for September 12 and realized I never got a confirmation email with my order being sent. I ended up checking the order and turns out my order has been canceled due to Unsuccessful Authorization. I have been using the same credit card and address for the past years ordering online.

I don’t shop in store so 100% of my orders are all from online and I’m really bummed out. Does anyone have the same problem?? Anyone can help me please?! 

TIA

[KatherineBeth9]

I’m having this issue too! Order has been cancelled twice due to unsuccessful authorization. I called customer service for assistance placing order the second time and it was cancelled again.

[DaneeBT]

Hi @KatherineBeth9

Oh no! I will send you a PM.

Regards,

Danee

[keelybt]

@Sammi526 I see you have now been assisted with this by phone.