Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|

Unsuccessful Authorization

Spoiler
 

Hi,

 

i’ve always been a loyal customer at Sephora and until recently i have been getting an error “unsuccessful authorization” in my orders. I’ve called customer support finally and they said “it is a business decision” by Sephora that i can no longer order online. This was a manager i talked to and i’m left with a big question mark. I felt discriminated and singled out because they wouldn’t give me a fair answer on why it’s been happening. I really hope someone can shed some light on this. 

Tags:

Re: Unsuccessful Authorization

Hi @mrsokay,

 

I'm sorry to hear this! I'll send you a message shortly.

 

Warm regards,

Laurie

1 Reply
Conversation Stats
  • 1 reply
  • 135 views
  • 0 Hearts Given
  • 2 Contributors
testing