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Post in Customer Support
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Unsuccessful Authorization

A week ago, I started seeing "Unsuccessful Authorization" order status updates when I try to purchase items online. I have never had an issue with my card, and I had purchased something as recently as two weeks ago with no problem. I checked to make sure the billing information was correct (it was, and hadn't changed) and tried using a new card (which was also rejected). It's clear it's an issue with Sephora's system and not my cards.

 

Please let me know how and when this can be resolved -- thank you.

Re: Unsuccessful Authorization

@Lahansen I will look into this for you and send you a PM. 

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