Unsuccessful Authorization

[Anonymous]

This has happened to my order even though I used a gift card. Does anyone know why this occurs and how to fix it? I can no longer make any orders from my account and the money on the gift card is gone. If any can, please assist. Thank you.

[kevinbt]

Hi @Anonymous, thank you for your patience! I am showing that another representative was able to further assist.  Please let us know if there is anything else we can help with. 

Regards, 

Kevin

[Anonymous]

I’m still having problems. Can you please help? The bank said they didn’t list anything as fraud.

[kerichen]

hello, I am having the same problem, did your get solved?