Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

Community

Community

Community Home

Ask questions, join challenges, and get recommendations from people like you

Groups

Discover topics tailored to your beauty interests

Gallery

Add your photos and get inspired by fellow beauty lovers

close
Sign In
Sign Out
Close

Shop

Close
Start a Conversation
Upload to Gallery
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
Anonymous Insider
‎07-08-2018 03:01 PM
‎07-08-2018 03:01 PM

Unsuccessful Authorization

I placed my order on Jul 5th and now the status of my order says "pending" and "Unsuccessful Authorization". I searched on online and someone said it might have got something to with my billing address not matching with my address on the card. But I've placed orders before and the same problem never happened! So can someone please help me with this order oral least refund my money back? 

0
Reply
3 Replies
DaneeBT
MOD Rouge
‎07-08-2018 03:12 PM
‎07-08-2018 03:12 PM

Re: Unsuccessful Authorization

Hi @Anonymous,

 

I'll look into this then send you a PM!

 

Always,
Danee

0
Reply
2 Replies
Anonymous Insider
‎07-09-2018 09:26 PM
‎07-09-2018 09:26 PM

Hi I have same problem. ....I really need you help..... C...

Hi I have same problem. ....I really need you help..... Can you help me?
0
Reply
1 Reply
SianBT
ALUM II Insider
‎07-10-2018 10:44 AM
‎07-10-2018 10:44 AM

Re: Hi I have same problem. ....I really need you help..... C...

Hi @Anonymous, 

 

I've responded to your other post and will be sending you a PM shortly. 

 

Bisous, 

 

Sian

0
Reply
Conversation Stats
  • 3 replies
  • ‎07-08-2018 03:01 PM
  • 475 views
  • 0 Hearts Given
  • 4 Contributors