Unsuccessful Authorization

[Martinafc]

Hi! I did an order on Sunday an it was supposed to arrived today, Friday, but it doesn’t arrived today. When I look to the order status it says Unsuccessful Authorization, the shipment is pending and the items in my account are cancelled. I need help because my aunt was supposed to bring me that order because I don’t live in the United States and she is leaving on Tuesday.
I would be glad if someone can help me!

[LaurieBT]

Hi @Martinafc,

I'm so sorry to hear this! I'll take a look at your recently cancelled order and will send you a private message with more information shortly. Thank you for your patience!

- Laurie