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Post in Customer Support
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ssica
NEWCOMER I Rouge
โ€Ž12-28-2020 02:32 AM
โ€Ž12-28-2020 02:32 AM

Unsuccessful Authorization on Order 3 times with different payment options

I have been trying to place an order for a week. I have tried 3 times with different methods of payment. Each time it appears go through and be "In Progress" it then cancels due to the authorization. I don't know why Sephora is refunding me, I want my order. I have the money in my accounts and I don't understand why this keeps happening. Can I get some assistance please?

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keelybt
MOD Rouge
โ€Ž12-28-2020 10:56 AM
โ€Ž12-28-2020 10:56 AM

Re: Unsuccessful Authorization on Order 3 times with different payment options

@ssica I will look into this for you and send you a PM. 

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  • โ€Ž12-28-2020 02:32 AM
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