Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

Community

Community

Community Home

Ask questions, join challenges, and get recommendations from people like you

Groups

Discover topics tailored to your beauty interests

Gallery

Add your photos and get inspired by fellow beauty lovers

close
Sign In
Sign Out
Close

Shop

Close
Start a Conversation
Upload to Gallery
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|
LoanLuong
NEWCOMER I Rouge
‎09-29-2017 10:19 PM
‎09-29-2017 10:19 PM

Unsuccessful Authorization Orders

I just noticed that my 7 orders in the last 7 days had been cancelled. Could you please have a look and give me an explaination please Sephora Team. Thanks

0
Reply
2 Replies
grayreb
FRESH FACE IV Rouge
‎09-30-2017 12:07 PM
‎09-30-2017 12:07 PM

Maybe the frequency of orders triggered a red flag?

Maybe the frequency of orders triggered a red flag?
0
Reply
JaneanBT
ALUM II Rouge
‎09-30-2017 10:52 AM
‎09-30-2017 10:52 AM

Re: Unsuccessful Authorization Orders

Hi @LoanLuong,

 

I am very sorry that your orders have been cancelled. I will send you a private message so that I can help with this. 

 

Best Wishes,

 

Janean

Reply
Conversation Stats
  • 2 replies
  • ‎09-29-2017 10:19 PM
  • 290 views
  • 1 Hearts Given
  • 3 Contributors