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Post in Customer Support
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YellowArabella
NEWCOMER I Vib
‎03-24-2018 05:30 PM
‎03-24-2018 05:30 PM

Unsuccessful Authorization Order

I just placed an order for 53$ And it says it has been cancelled because of unsuccessful authorization order?? But then why money was charged from my credit card? 

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1 Reply
MaliBT
ALUM II Rouge
‎03-24-2018 06:30 PM
‎03-24-2018 06:30 PM

Re: Unsuccessful Authorization Order

Hi @YellowArabella, 

 

You will not be charged for any cancelled orders. Any pending authorizations you see are just holds and these temporary holds should have been removed already. If not, these will fall off from your card within one billing cycle. 😉 Send me a PM if you need further assistance. 

 

Best, 

Mali 

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  • 1 reply
  • ‎03-24-2018 05:30 PM
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