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Anonymous Insider

Unsuccessful Authorization Order

Hi

I placed an order on the 6th of April 2017, when I checked my order status I found " Unsuccessful Authorization". What does it mean? You charged my money already. If the product is out of stock, when will you arrange refund?

Anonymous Insider

Re: Unsuccessful Authorization Order

Hi Zanna

I haven't received the pm yet.

Re: Unsuccessful Authorization Order

Hi Yanniee, I will send you a message with more information. 

Re: Unsuccessful Authorization Order

Hi Yannieee,

 

I'm going to send you a PM now so I can look into this for you. Thanks!

 

Stay Fabulous,
Zanna
Anonymous Insider

Re: Unsuccessful Authorization Order

Hi Zanna,

 

I haven't received the pm yet.

 

Yannieee

4 Replies
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