Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

Community

Community

Community Home

Ask questions, join challenges, and get recommendations from people like you

Groups

Discover topics tailored to your beauty interests

Gallery

Add your photos and get inspired by fellow beauty lovers

close
Sign In
Sign Out
Close

Shop

Close
Start a Conversation
Upload to Gallery
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
YellowArabella
NEWCOMER I Vib
‎03-24-2018 05:30 PM
‎03-24-2018 05:30 PM

Unsuccessful Authorization Order

I just placed an order for 53$ And it says it has been cancelled because of unsuccessful authorization order?? But then why money was charged from my credit card? 

Reply
1 Reply
MaliBT
ALUM II Rouge
‎03-24-2018 06:30 PM
‎03-24-2018 06:30 PM

Re: Unsuccessful Authorization Order

Hi @YellowArabella, 

 

You will not be charged for any cancelled orders. Any pending authorizations you see are just holds and these temporary holds should have been removed already. If not, these will fall off from your card within one billing cycle. 😉 Send me a PM if you need further assistance. 

 

Best, 

Mali 

0
Reply
Conversation Stats
  • 1 reply
  • ‎03-24-2018 05:30 PM
  • 183 views
  • 1 Hearts Given
  • 2 Contributors