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Post in Customer Support
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Unsuccessful Authorization Order

Hi, 

 

I have placed an order with Sephora couple of days ago, using same payment method (PayPal) and address as I did in my previous order. This time around I got a message from Sephora stating that the order cannot be fulfilled because of "being unable to confirm your payment information." What gives? 

Re: Unsuccessful Authorization Order

Hi there @SodaFountain. If you received this information, perhaps the card attached to your PayPal didn't match what your financial institution had on file. I am happy to assist further. Please send me a message with your order number.

 

xo, jamila

RE: Re: Unsuccessful Authorization Order

Please check your messages, Jamila. Thank you
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