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Post in Customer Support
Anonymous Insider
‎12-11-2017 11:59 AM
‎12-11-2017 11:59 AM

Unsuccessful Authorization Order

Hi 

I have placed an order on Saturday (12/09) and because I saw that there may be some delivery delays I have also paid for 2-day delivery because I want to receive it before Christmas. When I checked the status today, I saw that it changed to unsuccessful authorization. However, when I checked my cerdit card, it was charged. Will I get my order or a refund?

 

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DaneeBT
MOD Rouge
‎12-19-2017 03:30 PM
‎12-19-2017 03:30 PM

Re: Unsuccessful Authorization Order

Hi @Anonymous,

 

I'm sorry to hear your order has been cancelled! If you have not already been assisted, please give us a call at 1-877-737-4672. Thank you.

 

Always,

Danee

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  • 1 reply
  • ‎12-11-2017 11:59 AM
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