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Post in Customer Support
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Unsuccessful Authorization Order. Need a refund

Hi! I placed an order on Aug 22 worth $168.95 dollars which i paid for via paypal. The order was canceled and filed under Unsuccessful Authorization despite already receiving a confirmation email and paying. Its been over a week since this happened. I was wondering when will I be able to get my money back? Based on PayPal it says authorization pending on Sephoras end. My order number is ---

Re: Unsuccessful Authorization Order. Need a refund

Hi @yanasj,

 

I'm sorry to hear this! I'll take a look further and I'll send you a message. Please note the order number was removed from your post for security purposes.

 

Best,

Laurie

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