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Post in Customer Support

Unsuccesful authorization

Hey I ordered two days ago, got an confirmation e-mail then just checked my account and it's saying the order was cancelled but I haven't been refunded.

Payed with paypal

Could someone please help? Thank you

Re: Unsuccesful authorization

Hi @laurenmfff,

 

I'm so sorry for any inconvenience. Upon review, I can confirm that the transaction amount will be returned to you within one billing cycle. I have also requested that the funds be released to you sooner. I hope this helps and please PM me if you need further assistance.

 

All my best,

Megan

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