Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support

Unsolicited Promotional Postal Mail

I received promotional mail today for the Savings Event, despite never subscribing to postal communications. This mail revealed private account details to my household, which is a serious concern for me. I have since removed my saved addresses, but I would like to know if there are any additional steps I can take to prevent further postal mail and to understand how this occurred. I value my privacy, and this incident feels like an invasion. Your assistance would be greatly appreciated. Thank you!

Re: Unsolicited Promotional Postal Mail

@7Liv I'm sorry to hear that!  It looks like your private messages are currently turned off. Please send me a private message with your registered email address or you can contact us by phone at 1-877-737-4672 or through our live chat for assistance> https://www.sephora.com/beauty/customer-service

Conversation Stats
  • 1 reply
  • 352 views
  • 0 Hearts Given
  • 2 Contributors