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Post in Customer Support
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santosgisselle
NEWCOMER I Insider
‎05-04-2021 12:10 PM
‎05-04-2021 12:10 PM

Undeliverable package

Hi, I had 2 orders placed on April 23rd and April 27th that were both scheduled to arrive today. However, just about 30 minutes ago I checked the tracking on it and it said that the package was undeliverable and my address was unable to be located. Can I still get both packages?

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DaneeBT
MOD Rouge
‎05-04-2021 12:37 PM
‎05-04-2021 12:37 PM

Re: Undeliverable package

Hi @santosgisselle,

 

Sorry to hear that! I will send you a PM.

 

Always,
Danee

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  • ‎05-04-2021 12:10 PM
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