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Post in Customer Support
Anonymous Insider
‎10-15-2018 08:49 PM
‎10-15-2018 08:49 PM

Unauthorized order

Hi there. I recently ordered a Sheseido and a Moroccanoil but got both cancelled for “unauthorized order”, twice. The orders failed every single time yet the money are not refunded yet😭 can somebody help me with it, thx!
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HelenBT
ALUM II Insider
‎10-16-2018 08:06 AM
‎10-16-2018 08:06 AM

Re: Unauthorized order

Hi @Anonymous, 

 

I'm so sorry to hear that. I will send you a PM to assist you shortly. Thank you.

 

Warmest regards,

Helen

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  • ‎10-15-2018 08:49 PM
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