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Post in Customer Support
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Msxla
NEWCOMER I
‎12-31-2022 11:41 PM
‎12-31-2022 11:41 PM

Unable to view my e gift card

I received an e gift card but sephora keeps saying they're unable to provide information about this card, and to call a number which I've called and they haven't done a anything about it.

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DaneeBT
MOD
‎01-02-2023 07:43 AM
‎01-02-2023 07:43 AM

Re: Unable to view my e gift card

Hi @Msxla

 

I'm so sorry to hear that! As eGifts are processed through Cashstar, I recommend contacting them directly by phone at (866) 286-1262 between 8am and 12am (eastern time) or via email at SephoraGiftcardSupport@cashstar.com for further assistance. Thank you!


Regards,

Danee

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  • ‎12-31-2022 11:41 PM
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