Unable to place order

[Anonymous]

For the last week or so I have been unable to place an order on the Sephora website.  When I checkout, I don't get the option to actually complete the transaction and place the order. As Im UK based, I will not be calling and this is too pricey and I have been placing order online for over a year now. Emails goes unanswered. Help!

[mimichuy]

I have the same problem last week when I tried to place an order then it was just cancelled. 

[StephanieBT]

Hi @Anonymous,

Sorry about that! We are aware of this issue and are currently working to resolve it. Please stay tuned and keep checking back on the website. You might also try logging out and back in, or trying again from a different browser.

[Anonymous]

Is there any update on this? The same thing has been happening to me for about 4 days now. Have tried a number of devices too.

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[RaquelBT]

Hi @Anonymous,

I sincerely apologize about this. Can you please send me a PM with more information so I can assist? Thank you. 🙂

Best Regards,

❤️ Raquel