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Post in Customer Support
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Unable to pace an order using Kalarna

I’m trying to place my order using Kalarna and it won’t work 

Re: Unable to pace an order using Kalarna

@nanaej I'm so sorry about that! There are some requirements:

 

A CA-issued Visa or Mastercard debit or credit card
To be 18+ years old
A CA billing address
An SMS-capable phone number

 

Additionally, all items in your cart must be eligible to qualify for Klarna. Current restrictions include:
Your order must be placed and shipped within Canada
You cannot buy a Gift Card
You cannot use multiple payment methods, including gift cards. Klarna must be your sole payment type
Your order cannot exceed $1000
 

You can learn more here > https://www.sephora.com/ca/en/beauty/shop-now-pay-later-faq 

 

If you're still having trouble, please reach out to Klarna directly as they should be able to further assist. 

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