Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support

Unable to manage auto replenish

Every time I click manage auto replenish under my profile the page stays blank?? I’ve tried logging in and out, I’ve tried on the web browser and I’ve even tried removing the app and re downloading. After giving up I reached out to customer service via chat and they are also unable to cancel for me? This seems like a scam! I no longer live at the location it’s going to ship to and I find it insane that I can’t manage my subscriptions.

Re: Unable to manage auto replenish

@annie3194 Sorry to hear about this! I've received your private message and will be responding shortly.

Conversation Stats
  • 1 reply
  • 438 views
  • 1 Hearts Given
  • 2 Contributors