Unable to do Online shopping. Sephora Canada Website not responding. Is it me or more people facing this issue?

[SmitaS]

Unable to do Online shopping. Sephora Canada Website not responding. Happening for the 1st time

Cant put items in the cart.

Clicking on products will have no response.

Most items show as "Product not available"

Is it me or more people facing this issue?

Team Sephora, pls respond and suggest a fix asap 🙂

Thanks

[DaneeBT]

HI @SmitaS Our apologies! We are experiencing high volume on our website and app which may impact your experience. We are working on resolving any issues and we appreciate your patience. We recommend trying our app/site again. If you're still having trouble, please contact us via phone at 1-877-737-4672 or via our live chat so we can assist in placing your order. Thanks!

[Byoutea]

I have been having this same problem all day! Impossible to click on any products, only main category pages will open. If i click a product, nothing happens. If i right click to open in new tab, i get message product is unavaible. If I click referral links from other sites, also get the product is unavailalble message page.

I am using Safari browser, have cleared cache, restarted machine, etc - to no avail.

[SmitaS]

Thanks for the response. Appreciate it. I'll wait this out 🙂

[SmitaS]

Pls do ping when everything's up and about anf fixed

Thanks