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Post in Customer Support
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Unable to checkout

Everytime I checkout it wont let me it keeps saying payment error but I checked the numbers I put and they’re all correct, I’ve been wanting to buy something but it won’t let me. Please tell me how to fix this.

Re: Unable to checkout

@ShesNotHere i will send you a PM. 

Re: Unable to checkout

Hi, I'm having the same issue 😞

Re: Unable to checkout

@Rosalia14 I'm sorry to hear that! I'll take a look then send you a PM.

Re: Unable to checkout

Im having kinda the same problem, everytime that i want to checkout with paypal or the card payment, said this "Unable to place your order. Please verify that your card information and billing address are correct.

If applicable, we have reversed any pending charges to your account."

Re: Unable to checkout

I'm having the exact same issue! It's saying the same thing. How did you fix it??

Re: Unable to checkout

Hi @elainah13,

 

My apologies! I'll take a look further and I'll send you a message. 

 

Best,

Laurie

Re: Unable to checkout

@KamaBeauty I will look into this then send you a private message! 

Re: Unable to checkout

Yeah i am having the same problem 

 

Re: Unable to checkout

@mekekdos I will send you a PM. 

Re: Unable to checkout

im having the exact same issue...

Re: Unable to checkout

@mallary1995 Sorry to hear about this. I'll send you a PM shortly! 

Re: Unable to checkout

I have the same problem for checking out 

Re: Unable to checkout

Hi @Bellasy,

 

I’ll send you a message to help! 
 

Best,

Laurie 

Re: Unable to checkout

This is also happening to me but I have money on my card. This is just so weird

Re: Unable to checkout

@Wittsy123 Sorry to hear that! I'll send you a PM.

Re: Unable to checkout

@DaneeBT Its ok I just ordered from somewhere else 

Re: Unable to checkout

Im having the same issue where it says that to make sure I have the correct billing information 

Re: Unable to checkout

Hi @fAntawaffle I'll look into this then send you a PM!

Re: Unable to checkout

why does this happen?? Im just spending my birthday money😭

Re: Unable to checkout

@sirenarrrrrrrrr I will send you a PM. 

Re: Unable to checkout

having this issue too!!!

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