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Post in Customer Support
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Unable to access old Sephora Account

I have another sephora account but can't access it as it's tied to my email at my old job (where I no longer work). Is there any chance of getting it back?

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Re: Unable to access old Sephora Account

@internetgirlie Yes, if we can locate your account, we can help you update your email address.  It looks like your private messages are currently turned off. Please send me a private message with your email address or you can contact us by phone at 1-877-737-4672 or through our live chat for assistance> https://www.sephora.com/beauty/customer-service

Re: Unable to access old Sephora Account

I don't know how to turn on DMs!

Re: Unable to access old Sephora Account

@internetgirlie I have removed your email from your comment as we do not allow that information to be shared publicly. You can adjust your account settings (the gear icon) on a desktop or mobile web browser, not the app.

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