Unable to Access Account Linked to Phone Number

[ninieeeeee]

I typically use my phone number for in-store purchases, and I believe I have Beauty Insider points associated with that account. However, I am unable to log into the app because I do not know which email address is linked to my phone number. How can I get help identifying the email associated with my account or assist for me to access it?

[LaurieBT]

Hi @ninieeeeee, we're happy to help with this! It looks like your private messages are turned off, and you can adjust your preferences in your Community settings (on the browser only, not the app). If you would like to send me a private message with your registered email address, I'll be happy to link your accounts and consolidate your points.

Alternatively, for immediate assistance, you may contact our live chat at https://www.sephora.com/beauty/contact-us or call 1-877-SEPHORA (1-877-737-4672). Thank you!