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Post in Customer Support
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USED

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I ordered the Amika buffet set brush dryer and just an hour ago it came. I have proof of my email of the delivery and photos and time stamps of this USED product delivered to me.

I never agreed to purchase this item used? It is originally $100 got it on sale for $79 and would never pay that price for this product in this condition.  The hair products clearly leaked and the handle on the brush seems someone that just did a full face of makeup decided to leave their prints behind. Sephora  shame on you for thinking this was ok to try to resale.

Re: USED

Hi ! today I received my online order with AMIKA anti humidity spray ! and the product that arrived seems used; it's almost empty! you feel that there is little inside! I am very unhappy!

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Re: USED

Hi @saravbr,

 

Oh no! I will send you a PM to assist.

 

Always,
Danee

Re: USED

Hi @lane1991,

 

I'm so sorry to see this! I'll send you a message shortly.

 

Warm regards,

Laurie

1 Reply
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  • C9583F29-642C-4BF6-B0D3-C3FA70651EFF.jpeg
  • 064792DC-6863-44EF-A6CE-38740F3C0FC6.jpeg
  • EAF4D840-1A80-4D85-BEAA-3B1374191348.jpeg