URGENT HELP! PACKAGE DELIVERED TO THE WRONG ADDRESS!!

[Trishhh04]

I recently made a purchase of over $100 and I accidentally had my default address saved as the one I do not currently live at. However, I really thought I had put in the address i’m currently living at but, after checking the shipping updates today it said it was sent to my old address but as no one lives there (it’s a student residence) it was sent to the Canada Post mailroom or their main office in that area. Im a struggling student and i’m always on a budget and therefore, I cannot afford to lose the stuff that I already paid for. Is there anyone who can help me resolve this issue? I plan on getting on the phone with canada it’s tomorrow but is there any chance that canada post could send the mail back to sephora and they could resend it to me? any help regarding the matter would be very helpful! Thanks.

[DaneeBT]

Hi @Trishhh04,

Oh no! I'll send you a PM in just a moment.

Always,
Danee