UNSUCCESSFUL AUTHORIZATION Order

[YMing]

Hi there,

I was trying to place an order but was canceled twice!

The second order number is.

I contacted customer service and all I got was billing info not correct. I double checked many many times and there is no issue at all!!! I even called my finance institution and there is no problem with my financial account. Everything should be good!

Why is Sephora saying my billing not correct? How can I resolve this problem?

I tried twice and got same issues.

Please help me.

thx!

[YMing]

I was trying to place an order but was canceled twice!

The second order number is.

I contacted customer service and all I got was billing info not correct. I double checked many many times and there is no issue at all!!! I even called my finance institution and there is no problem with my financial account. Everything should be good!

Why is Sephora saying my billing not correct? How can I resolve this problem?

I tried twice and got same issues.

Please help me.

thx!

[MaliBT]

Hi @YMing, 

I sent you a private message regarding this. Please check your inbox when you can. Thanks!

Beauty On, 

Mali

[MissKimmiii]

Hi @MaliBT,

Could you please look at my post about the unsuccesfull authorization? 

[MaliBT]

@MissKimmiii, 

I'll check now. 🙂

-Mali