Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
Anonymous Insider

UNABLE TO RESET PASSWORD

Does anyone know why I never receive the link to reset my password? I have called customer service twice, went directly into a Sephora store and had my email address changed on my account to see if that would fix it, but no luck. I cannot get into my account and I have a lot of points. So frustrating!!! HELP!!! 

Re: UNABLE TO RESET PASSWORD

Hi @Anonymous

 

I'm sorry to hear that! I will send you a PM to assist.


Regards,

Danee

Conversation Stats
  • 1 reply
  • 2451 views
  • 1 Hearts Given
  • 2 Contributors