Two broken pallets

[Anonymous]

How do I how do I go about getting these exchanged? It’s not ideal for me to go in store to exchange them

[keelybt]

Hi @Anonymous Oh no! I'm so sorry to hear that happened. I see you have now been assisted by phone.

[Anonymous]

@Anonymous I highly recommend contacting Sephora live chat on their social media platforms. They're very helpful!

[oxCJMxo]

I assume the palettes were delivered to you via mail. If so, you should be able to just fill out the back of the packing slip, pack everything back up in the box you received it in and print out a shipping label by visiting: http://returns.narvar.com/sephora/returns/?locale=en_US