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Post in Customer Support
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Tracking Number Invalid

Hello,

 

I placed my order on February 5, 2021 and paid for USPS priority shipping with an expected delivery date of 2/9/2021. I received an email Sunday night (2/7/2021) with a USPS tracking number which I thought was unusual.  However, the number provided is invalid and is not in the USPS system. The order is supposed to be delivered tomorrow (2/9/2021) and I am wondering what is going on. Was the package lost/stolen? I have not received any new updates with this tracking number. Therefore, I want to confirm that I have received the correct tracking number for my order. 

Re: Tracking Number Invalid

Hi @MakeupMaven1212,

 

I'm going to look into this then send you a PM.

 

Always,
Danee

Re: Tracking Number Invalid

Hello,

Thank you for the reply but the order has not been picked up by usps and its due for delivery tomorrow. I am still not receiving any updates. Can you tell where my order is being shipped from (location) and when it will be delivered? 

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