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Post in Customer Support
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Too many kids!

Hello! I was in my local Sephora tonight and I was dumbfounded about the number of young girls in the store. Teens are one thing, but these girls had to have been in 5th or 6th grade. I typically love shopping at Sephora - it’s such a treat- but tonight I was horrified and annoyed. These young girls were running around, running into me, screaming across the store, and blocking the isles. I am in my 40s, I have a career, and I can afford to finally shop high end, so why is it that these KIDS also get to shop there? Yes I know it’s their parents  money, but these kids are way too immature (both physically and mentally) for this store and it’s absolutely ruining the experience for women like me who are the typical Sephora customer. Ulta by the way is the same - full of young, young kids. As adults we need to do better. Please put an age restriction of, at 
the very minimum, 15. Otherwise I will not be shopping in person anymore at the store. It was too awful.

Re: Too many kids!

Hi @Kadi0528,

 

We appreciate you sharing this feedback with us and apologize for any disappointment caused during your recent visit. We always want our stores to be a pleasant environment for our clients. I'll share your feedback with the appropriate teams. Thank you for taking the time to reach out to us.

 

Best regards,

Laurie 

Re: Too many kids!

Thank you!

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