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Post in Customer Support
passion4dance
NEWCOMER II Rouge
‎12-30-2017 10:49 AM
‎12-30-2017 10:49 AM

Third order in a row with no samples

This is the third order in a row I received with no samples.  What's going on Sephora?  I see many other posts where people have the same issue.  This is unacceptable.  A selling point for Sephora was always that they provided the free samples.  

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JaneanBT
ALUM II Rouge
‎01-02-2018 01:27 PM
‎01-02-2018 01:27 PM

Re: Third order in a row with no samples

Hi @passion4dance,

 

We're very sorry that you did not receive your samples in your order again. If you still need assistance with this, please send myself or a moderator a private message. Thank you.

 

Best Wishes,

 

Janean

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  • 1 reply
  • ‎12-30-2017 10:49 AM
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