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Post in Customer Support
Myangelisee
NEWCOMER I Vib
‎01-06-2024 04:24 PM
‎01-06-2024 04:24 PM

Terrible Holiday Return Policy

Sephora has a terrible holiday return policy- every other store will take a return and honor a refund through 1/31 except this store - what a rip off. I will not be buying from you again- I’d rather go to Macys or Ulta than deal with your terrible customer service and the Manager I dealt with was terrible - what a joke!

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DaneeBT
MOD Rouge
‎01-06-2024 04:34 PM
‎01-06-2024 04:34 PM

Re: Terrible Holiday Return Policy

Hi @Myangelisee I'm so sorry to hear about your experience! We do offer an extended holiday return policy and you can learn more here:

 

https://sephora.com/returns-exchanges 

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  • 1 reply
  • ‎01-06-2024 04:24 PM
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