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Post in Customer Support

Temporary Credit Card Not Working?

I got accepted for a Sephora credit card today, once it was ready it said I could use it immediately for the 25% off. I tried using it online & it just keeps saying something is wrong? There is no CV on the temporary card? I'm super confused and keep reading posts about girls having this same issue and having to wait until their physical card comes in. There are some items that are on sale now that I'm worried won't be on sale when my physical comes in. Can someone help me??

Re: Temporary Credit Card Not Working?

Hi @dvenegas,

 

My apologies, I recommend ensuring the purchase is within the temporary card limit. You should be able to view the limit on your approval information. Please also ensure the shipping address matches exactly with the billing address that you used to apply for the card. If the issues persists afterwards, you may need to wait for the physical card to arrive in the mail, which should take about 10 days. 

 

Best regards,

Laurie

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