Temp Sephora Card not working at checkout

[Caraski]

Receiving an error when I check out using the temporary Sephora credit card that is listed on my payment methods (have not received physical card yet) and says I need to input my security code/CVC on the card. Tried mobile and computer with no luck.

[kevinbt]

Hello @Caraski! Please give us a call at 1-877-737-4672! A representative can help place the order for you over the phone.  Thank you! 

Regards, 

Kevin 

[Anonymous]

I can place my order with a customer service rep over the phone in the meantime until I receive my psychical card in the mail?  

[DaneeBT]

@Anonymous If approved, you will immediately receive a temporary card that is loaded to your online account linked to your registered email address. You should then receive your permanent card within 10 days!

[haingo36]

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@kevinbt wrote:

Hello @Caraski! Please give us a call at 1-877-737-4672! A representative can help place the order for you over the phone.  Thank you! 

Regards, 

Kevin 

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Why can't Sephora just give the CVN code to customers when giving the temporary card? So annoying. We used Ebates, we don't want to lose our cash back

[amandalestrange]

Kevin Ive been on hold for 42 min, none of the representatives are able to help with my order and half of the items are now sold out.

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@haingo36 wrote:

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@kevinbt wrote:

Hello @Caraski! Please give us a call at 1-877-737-4672! A representative can help place the order for you over the phone.  Thank you! 

Regards, 

Kevin 

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[ZakiyaBT]

Hi @amandalestrange,

@kevinbt is currently out of the office, however, I will send you a PM for further assistance. 

Best,

Zakiya