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Post in Customer Support

TOO FACED CHOCOLATE GOLD EYE PALETTE

Hello Ladies...

I purchased the Too Faced Chocolate Palette (gold on the front). When I opened it there was no protector between the colors inside and the mirror also had no protector over it.

Is this hoe it comes??

Thanks for ANY HELP.

Re: TOO FACED CHOCOLATE GOLD EYE PALETTE

Hi @cynnymn,

 

Can you please private message me photos of your palette and your order number, so I can look into this for you? Thank you. 🙂

 

Best Regards,


❤️ Raquel

Re: TOO FACED CHOCOLATE GOLD EYE PALETTE

Hi RaquelBT

I got info back from the community that this is how this palette is shipped. Unfortunately I would not be able to send pics - I don't have that kind of phone.  Mine takes very bad pics and sending them would be useless.

So I will have to go with the answer below....

Thank You VERY much for getting back to me!!!

❤️ Cyndy

 

@cynnymn I got mine a few months back and I clearly remember mine not having a protector on the eyeshadows or the mirror. It wasn’t an issue though since all the colors were in tact and the mirror was clean but I’m sure that’s how it’s supposed to be 😬

 

 

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