TEMP CARD ISSUES

[Dastan75]

“For security reasons, we cannot accept your temporary credit card with Sephora for this purchase. Please change your payment method. Your new credit card with Sephora is on the way and you can use it soon” 

I wouldn’t have applied for the card if I couldn’t use it. I can't want to wait 7-14 business days for this card, and I was told I could use the Temp Card immediately. I called many numbers and at the end I was told can't do anything about it.

This is a scam !!!!!

[keelybt]

@Dastan75 I'm sorry to hear that you are having difficulty. Please make sure you are shipping to the billing address until you receive your physical card in the mail.

[Dastan75]

Yes I am. And I don't know what to do because it's already 2 weeks I'm waiting for my credit card... and if I keep waiting I won't have the 25% discount........ What's the point of having customer service if no one can help you ?

[keelybt]

@Dastan75 It looks like you have now been assisted with this by phone.