Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|

Survey?

Did anyone else get an invite to fill out a Sephora opinions survey? I completed mine and was promised 300 points but donโ€™t see it??

9 Replies

Re: Survey?

It takes around 30 days for your points to come in. I completed the survey too, took a log time too.

Re: Survey?

Yes, I was just thinking about that because I expected to see the points come through by now!? I set a reminder for this weekend to follow up so hopefully we all hear back on this!

Re: Survey?

Hi @cmb321

 

I'll send you a PM to further assist!

 

Always,

Danee

Re: Survey?

Did you end up getting the points? I had the same thing and never got the points even though it is over 30 days now.

Re: Survey?

Was wondering the same thing. I was offered 200 points, completed the survey and nothing.

Re: Survey?

Hi @CrstnaMia

 

Sorry to hear that! I'm sending you a PM now.

 

Always,

Danee

Re: Survey?

Spoiler
 

YES!    I received the survey and spent 15 minutes completing it!  I have yet to see the points promised - this is one of the things that frustrates me about Sephora - no follow through !

Re: Survey?

HI @LovesLavender,

 

Sorry to hear that! I will send you a PM to further assist.

 

Always,
Danee

Re: Survey?

Hi @MissEmandM,

 

I will send you a private message. 

 

Best Wishes,

 

Janean

Conversation Stats
  • 9 replies
  • 9047 views
  • 0 Hearts Given
  • 8 Contributors