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Post in Customer Support

Submission error review

I just tried to write a 5-star review for a product but every time I hit submit It I get a submission error message. It says I should try again later. That’s very frustrating cause I already tried several times. Edit: “Now I realize it’s only happening for one specific product.”

Re: Submission error review

Hi @juliasweet,

 

I apologize for the trouble with submitting your review! Please try signing out and signing back in, clearing your cookies/cache on your browser, or please try switching to the Sephora app or mobile site if possible. 

 

Warm regards,

Laurie

RE: Re: Submission error review

Thank you Laurie! I just realized that this is only happening for one specific product. I’ll try to follow your tips...
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