Store pickup

[sincerelyTyra]

I am trying to figure out how to buy online and pick up in store I don’t have the option in my app and I know that it is now a possibility I confirmed with a nearby store that that was possible however I don’t see the option to buy online and pick up in store in the app or on the website when checking out.

[keelybt]

@sincerelyTyra I'm sorry for the confusion! At this time we do not offer that function. 

[allyavo]

@keelybt When will store pickup be available? Not only do quick pickups seem safer than in-store shopping during COVID, I don't like the idea of my expensive skin creams spending days in transit during the summer heat (potentially causing active ingredients to break down)...

[keelybt]

@allyavo We don't have that information available at this time. Please stay tuned for updates!

[sincerelyTyra]

Ok because i talked to the store clerks and they are under the impression the it is an option as of now.

[samanthasmom]

The store employees are wrong. Sephora is not offering this an option.