Store credit missing funds

[Dawn7474]

• Hello…
  
  
• I returned a foundation on December 14 in which I received a store credit for $37.04. I have been saving the store credit card for my daughter‘s birthday and have not used it until I was going to this morning.
  Upon checking the balance it is now $15.14. I have not used this and if you check my history, I have either used PayPal or Klarna.
• Please help me in finding what happened to my other half of the balance.

[TyleehaBT]

@Dawn7474 I'm sorry to hear this! It looks like your private messages are turned off, and you can adjust your preferences in your Community settings (on the browser only, not the app). If you would like to send me a private message with more information, I'll look into this. Alternatively, you may contact our live chat at https://www.sephora.com/beauty/contact-us or call 1-877-SEPHORA (1-877-737-4672). If the chat is unavailable, please keep the page open until the next agent becomes available. Thank you! 

[goldennan]

Not. Me.