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Post in Customer Support
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Anonymous Insider

Stolen Sephora Package

Hi,

 

My Sephora order got delivered last Thursday but there was a robbery in my building's main lobby a few hours later by an UberEats delivery guy (caught on camera and reported to 911 by the building's management) and unfortunately he stole my package. This has been confirmed to me by my building's management who have asked me to reach out to Sephora. Can Sephora please help me out and reship my order? My order number was: I am extremely worried and stressed because it was an expensive order! Kindly please help!

Re: Stolen Sephora Package

Hi @Anonymous,

 

I'm so sorry to hear your package was stolen! I'm going to send you a PM to assist you.

 

Always,

Danee

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