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Anonymous Insider

Still processing?

It has been been three days and my order is still in processing except for one item has been sent. I paid for the 2 day shipping and the one item that has shipped is estimating delivery on Wednesday, but all of the other 15 items are still processing. Most of these items I've purchased are gifts and now I'm expecting them to Not be here in time for their birthday. What's the point of offering 2 day shipping?!?!

Re: Still processing?

Similar situation only nothing has sent at all. I ordered December 22nd it's now December 27th and my order is still "in progress" . I hope my order is not just stuck in the system and I hope someone can help to get it threw "in progress".

Re: Still processing?

You ordered right before weekend and Christmas...I'm sure they're just getting back into business after the holidays.

On the same boat. I placed an order October 4th and it wa...

On the same boat. I placed an order October 4th and it was "shipped" October 5 but the tracking number hasn't updated at all in the past 2 weeks.

Re: On the same boat. I placed an order October 4th and it wa...

Hi @takinawa

 

Please see the private message that I just sent you to assist. 

 

All my best, 

 

Megan 

Anonymous Insider

Re: Still processing?

Mine is doing the same thing, I ordered on Saturday, 5 items are being shipped but the other 4 are still " in process" not happy about this. 

Re: Still processing?

Hi @Anonymous,

 

I'm sorry to hear that! I'll be sending you a PM shortly.

 

Always,

Danee

Re: Still processing?

Hi @Anonymous,

 

I'm sorry to hear about this! I'm going to take a look at your order then send you a private message.

 

Always,

Danee

Re: Still processing?

This has happened to me as well. Two of my items shipped, but the rest are still processing. I'm nervous because some of the items are now showing out of stock...

Re: Still processing?

Hi @quisui,

 

I'll check your order then send you a private message 🙂

 

Always,

Danee

Re: Still processing?

Thanks so much! 

this happened to me too I order Rihanna new gravity lipst...

this happened to me too I order Rihanna new gravity lipstick and is still processing i was hoping to get this as everyone's talking about it online

Re: this happened to me too I order Rihanna new gravity lipst...

Hi @diamondlove,

 

I'm going to look into your order then send you a PM!

 

Always,

Danee

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