Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|

Still need help finding my reviews

Spoiler
Spoiler
 

I still can't find the reviews I left for the clarins double serum item I left a review for. 

I've already posted this asking how to find it and got a response saying it would be shown in approx 72hrs and I still can't see it.

I'm on a time line for when I have to have the reviews submitted for because I have to be able to show topbox proof of my review.

Can someone please help me find my review or tell me how to find it? Thanks 

 

Re: Still need help finding my reviews

Hi there! I'm having the same issue. Were you able to find your review?

Re: Still need help finding my reviews

@Holly997, my apologies, a technical error occurred and this has been corrected. You should see the reviews on the site within 48 hours. In the future, I recommend submitting reviews through the https://www.sephora.com/ca/fr/ website. Thank you! 

Re: Still need help finding my reviews

Hi there, I still don't see it posted after 48 hours. Is there a reason for this? Thank you!

Re: Still need help finding my reviews

@Holly997 I see it on the product page but it was added on the original submission date of 2/17, so you may need to scroll back or use the filter to narrow it down. 

Re: Still need help finding my reviews

You have no idea how much I appreciate your continued help.

Re: Still need help finding my reviews

@TamiLeisa  I see your review posted on the product page. You may have to scroll back a bit or narrow it down with a keyword search using one of the words you used in your review. 

Re: Still need help finding my reviews

I still can't find it!! Is there somewhere I can find all of my reviews in one spot?

 

Re: Still need help finding my reviews

@TamiLeisa, I'm sorry for the trouble and I'm able to see your review on the product page. Please use the keyword search. The keyword search won't work with your username, but it works with keywords from your review text. Currently, there is not a place where all your reviews are posted in one spot. 

Re: Still need help finding my reviews

I still for the life of me can't find it

 

3 Replies
Conversation Stats
  • 9 replies
  • 1143 views
  • 2 Hearts Given
  • 4 Contributors