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Anonymous Insider

Status- Canceled

I just have a quick question I recently checked my order status and it said \"Canceled\". I received an email saying I will not be charged since the item was out of stock or unavailable. Which is fine. Understandable Since I was already charged I was just wondering how long it would be for my money to go back into my card?

Re: Status- Canceled

Hi @Anonymous,

 

I'm sorry to hear the item you ordered was out of stock! Rest assured, Sephora does not charge you until the item has actually shipped. What you're seeing is a pending authorization, and it will drop off automatically within 3-5 business days 🙂 

 

Hope this clarifies!

 

Bisous, 

 

Sian

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