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Post in Customer Support
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Twish
NEWCOMER I Vib
‎04-20-2023 04:59 AM
‎04-20-2023 04:59 AM

Spilled foundation

I ordered nars foundation online and picked up in store. When I got home I discovered that the bottle wasn't closed properly and the foundation had spilled. What can I do here?

Thanks

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LaurieBT
MOD Rouge
‎04-20-2023 08:50 AM
‎04-20-2023 08:50 AM

Re: Spilled foundation

Hi @Twish,

 

I'm so sorry to hear this! Since this was a store pick up item, please contact your local Sephora store directly for assistance with your item. 

Best,
Laurie 
 

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  • ‎04-20-2023 04:59 AM
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